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☆ As of January 1st 2021, due to VAT and customs laws, Sugarstar Café is no longer able to ship to the United Kingdom through the main website. Purchases can be made through etsy here: ETSY SHOP
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☆ It takes about 2-4 days for orders to be shipped out.
☆ Orders from the US take about 3-7 days to reach their destination.
☆ International orders can take up to about 2-5 weeks to reach their destination.
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☆ Sometimes orders will receive a partial refund if excess shipping is charged (This is due to shipping rates fluctuating based on exact location and the weight of the package). The partial refund for the remaining amount leftover after shipping will be sent after the order has been sent.
☆ Please be sure to check your shipping address before placing an order. Sugarstar Café is not responsible for locating or resending an order if an incorrect address is provided.
☆ Once an order has been shipped, Sugarstar Café no longer has control over the package. If your package is lost, please contact your local post office for help.
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☆ When ordering a shirt, please refer to the size chart on the listing. If you have ordered a shirt and would like to exchange it for another size, please be prepared to pay for return shipping AND shipping to send out the new size. The shirt must be returned unused for the exchange and be requested within 5 days of receiving it.
